Shipping Policy

Order Processing

Most in-stock orders are processed and shipped within 2 business days. Processing times may be longer during high-volume periods, product launches, holidays, or other periods of increased demand.

Orders placed with pre-order items will ship according to the estimated shipping timeframe shown on the product page. Pre-order dates are estimates and may change due to production, freight, customs, or other circumstances outside our control.

U.S. Shipping

For orders shipping within the lower 48 United States:

• Orders of $95 or less: $5 standard shipping

• Orders over $95: FREE standard shipping

• Expedited shipping options may be available at checkout.

Shipping rates and available services for Alaska and Hawaii are calculated at checkout.

Delivery times shown at checkout are carrier estimates and do not include our order-processing time.

Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. Tracking updates are provided by the shipping carrier and may take time to appear after your order leaves our facility.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility.

Delayed or Lost Packages

Carrier delays can occasionally occur after an order has left our facility. If your tracking has stopped updating or you believe your package may be lost, contact us and we will help determine the appropriate next steps.

A carrier's delivery scan does not always indicate exactly where a package was placed. If tracking shows your package as delivered but you cannot locate it, please check around the delivery location and with household members or neighbors before contacting us.

International Shipping

International shipping options and rates are displayed at checkout when available.

International customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by their country or local authorities. These charges are not included in the product price or shipping charge unless specifically stated otherwise.

Damaged Shipments

If your order arrives damaged during shipping, contact us as soon as possible with your order number and photos of the product, packaging, and shipping box so we can review the issue.

For product defects unrelated to shipping damage, please refer to our Limited Warranty.