Warranty
Last Light Limited Warranty
Last Light stands behind the quality of our gear. This Limited Warranty covers eligible Last Light products against defects in materials and workmanship under normal use.
Warranty Coverage
Last Light warrants eligible products against defects in materials and workmanship for 12 months from the original date of purchase.
If an eligible product is determined by Last Light to have a covered defect during the Warranty Period, Last Light may, at its discretion:
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Replace the defective product;
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Replace the defective component; or
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Provide a new or refurbished equivalent.
Replacement products or components may vary slightly in appearance depending on product availability.
What Is Not Covered
This Limited Warranty does not cover:
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Normal wear and tear;
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Cosmetic damage that does not affect product function;
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Accidental damage;
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Misuse, abuse, neglect, or improper storage;
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Damage caused by improper charging, incompatible batteries, chargers, or accessories;
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Unauthorized modifications, alterations, or repairs;
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Lost or stolen products;
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Damage caused by use outside the product's intended purpose or specifications; or
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Damage that is not the result of a defect in materials or workmanship.
Warranty Period
The standard Last Light Limited Warranty lasts 12 months from the original date of purchase.
A replacement product or component does not restart or extend the original Warranty Period unless required by applicable law.
How to Submit a Warranty Claim
To request warranty service, email LastLight.inc@gmail.com and include:
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Your full name;
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Order number or other proof of purchase;
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A description of the issue; and
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Photos or video showing the issue when applicable.
Please do not send a product back to Last Light unless instructed to do so.
After reviewing your claim, we will provide instructions for the appropriate next step.
Shipping Costs
Last Light will determine shipping arrangements for approved warranty claims based on the circumstances of the claim. Customers may be responsible for shipping costs where permitted by applicable law.
Additional Information
This Limited Warranty provides specific warranty rights. You may also have additional rights under applicable state, provincial, or local law that cannot be excluded or limited by this warranty.
Thanks,
Team Last Light