Thank you for your interest in the products and services of Last Light. This Limited Warranty applies to products, purchased from Last Light. What does this limited warranty cover? This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, Last Light will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
What will we do to fix problems? Last Light will either repair the Product at no charge, using new or refurbished replacement parts.
How long does the coverage last? The Warranty Period for products purchased from Last Light is 60 days from the date of purchase. What does this limited warranty not cover? This Limited Warranty does not cover any problem that is caused by: damage not resulting from defects in material or workmanship, damage caused on purpose, and accidental damage by user. What do you have to do? To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you. Please include: Name, Address, and Order number in email.
Customers will have a chance to buy a 1 Year Extended warranty at checkout! It must be purchased at time of checkout!
Last Light is proud to partner with Route, the leader in package protection and tracking solutions. Your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you.
*Claims for packages marked "delivered" yet not received and where there is no evidence of “porch piracy” must be made 5 days after “delivery date” but no longer than 15 days to ensure it was not misdelivered or easily found around the premises." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.
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